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Shipping & Returns

Delivery:

Items up to 25kg are delivered by secure courier.

Anywhere on the island of Ireland: €4.95

For furniture and other large items, delivery is only available to the following areas: Wicklow/Wexford/Dublin. For details, please enquire.

Cancellations:

If you change your mind within 1 working day of making your order and would like to cancel, you can email us at info@strawbridge.ie or call us on 0404 40502 and we will cancel your order and issue you with a refund.

Returns:

If after receiving your item you are unhappy with it, you have 28 days to return it to us, stating your reasons for return. You must return the item in its original condition and packaging and must include all tags or labels. Please email info@strawbridge.ie to inform us that you are returning the item to us and we will email you a return form for you to send with the item and also arrange refund once we have received the item.

Please note that you are responsible for the costs of returning items.

However, if an item is damaged when it reaches you then we will cover the return costs and issue you with a replacement item or a refund.

Refunds:

Please allow two weeks for us to process your refund. We may contact you for your payment details to process the refund. Please keep your order details on file.

Some items cannot be returned, including:

  • Items which are personalised or customised to your specifications
  • Gift Vouchers
  • Hair accessories or earrings (for hygiene reasons)
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